Pipedrive vs Freshsales (2026 comparison)
Pipedrive and Freshsales are both CRM software. Pipedrive is best for sales teams wanting a visual, pipeline-first CRM built specifically for salespeople rather than an all-in-one suite (no free plan, only a 14-day free trial; paid Essential from about $14 per user per month (annual billing) up to Enterprise around $99 to $129 per user per month). Freshsales is best for teams already using other Freshworks products (helpdesk, IT service management) wanting a CRM in the same ecosystem (forever-free plan discontinued in a July 2026 pricing-page redesign, leaving only a 21-day free trial; paid Growth from about $9 per user per month, Pro about $39, Enterprise about $59, all billed annually).
Pricing and features verified against each vendor's published information on 2026-09-13. Sources linked below.
At a glance
| Feature | Pipedrive | Freshsales |
|---|---|---|
| Free plan | No | No |
| Pricing from | No free plan, only a 14-day free trial; paid Essential from about $14 per user per month (annual billing) up to Enterprise around $99 to $129 per user per month | Forever-free plan discontinued in a July 2026 pricing-page redesign, leaving only a 21-day free trial; paid Growth from about $9 per user per month, Pro about $39, Enterprise about $59, all billed annually |
| Best for | sales teams wanting a visual, pipeline-first CRM built specifically for salespeople rather than an all-in-one suite | teams already using other Freshworks products (helpdesk, IT service management) wanting a CRM in the same ecosystem |
| Founded | 2010 | 2016 |
| Platforms | Web, iOS, Android | Web, iOS, Android |
Quick verdict
Choose Pipedrive for sales teams wanting a visual, pipeline-first CRM built specifically for salespeople rather than an all-in-one suite. Choose Freshsales for teams already using other Freshworks products (helpdesk, IT service management) wanting a CRM in the same ecosystem. Both are compared on published information only, so confirm current pricing at each source below.
More options
Sources
FAQ
- Is Pipedrive or Freshsales cheaper?
- As published, Pipedrive starts at No free plan, only a 14-day free trial; paid Essential from about $14 per user per month (annual billing) up to Enterprise around $99 to $129 per user per month and Freshsales starts at Forever-free plan discontinued in a July 2026 pricing-page redesign, leaving only a 21-day free trial; paid Growth from about $9 per user per month, Pro about $39, Enterprise about $59, all billed annually. Verify current pricing at each vendor.
- Does Pipedrive have a free plan?
- No, Pipedrive does not offer a free plan as of 2026-09-13.